1. Home
  2. Privacy Policy
Data Protection Policy

Jbbaji Privacy Policy – Commitment to Information Security

Your personal information is extremely valuable to us. This policy clearly explains how jbbaji collects your information, where it is used, and how it is kept secure.

Last Updated: January 2026
Table of Contents

1. Introduction

Jbbaji values your privacy above all. This Privacy Policy explains what information we collect when you use our website and app, why we collect it, and how we keep it secure.

By using jbbaji's platform, you are deemed to have read and accepted this Privacy Policy. If you have trouble understanding anything, you can contact our support.

This policy is written in simple Bangla so that every user can easily understand. We never hide anything about your information.

2. What Information We Collect

Jbbaji collects different types of information under different circumstances. Details are provided below:

Types of Information What is collected When collected
Identity Information Name, date of birth, national ID number For Registration & KYC Verification
Contact Information Email address, mobile number For Registration & Login
Financial information Payment method details, transaction history Deposits and withdrawals
Technical Information IP address, browser information, device type Every Session
Gaming data Game history, betting information, win-loss records During gameplay
Sensitive Information

We do not collect any unnecessary sensitive information. Financial card information is not stored directly on our servers – only payment gateway tokens are kept.

3. How Information Is Used

Jbbaji uses the collected information for the following purposes:

  • Account management: For registration, login and profile updates.
  • Payment Processing: To complete deposits and withdrawals securely.
  • KYC Verification: To verify age and identity.
  • Security & Fraud Prevention: To detect and prevent suspicious activity.
  • Service Improvement: To improve the platform by analyzing user experience.
  • Contact: To send important updates and transaction confirmations.
  • Legal obligations: To comply with applicable laws.

We never send marketing messages without your consent. You can unsubscribe from promotional emails at any time.

4. Who Information Is Shared With

Jbbaji does not sell your information. However, it may be shared with trusted third parties under specific circumstances:

  • Payment Providers: Only the information necessary to complete transactions.
  • KYC Partner: Trusted third parties for identity verification.
  • Law enforcement agencies: When there is a court order or valid legal claim.
  • Analytics Partner: For anonymous statistical analysis (without personal information).

All third parties operate under strict confidentiality agreements and may use information only for specified purposes.

5. Cookie Policy

Jbbaji uses cookies to improve your user experience. Cookies are small text files stored in your browser.

  • Essential cookies: To maintain login status and session. These cannot be disabled.
  • Performance Cookies: To measure site speed and performance.
  • Functionality Cookies: To remember your preferences and language settings.
  • Analytics cookies: To collect anonymous visitor statistics.

You can control cookies from your browser settings. However, disabling some cookies may prevent certain jbbaji features from working properly.

6. Information Security Measures

Jbbaji follows the highest industry standards to protect your information. Our security measures include:

  • All data transfers are secured with 256-bit SSL/TLS encryption.
  • Data stored on servers is also kept in encrypted form.
  • Two-factor authentication (2FA) secures your account.
  • Independent security audits are conducted regularly.
  • Limited staff access — only authorized personnel can view personal information.
  • Automatic alerts are sent for unusual logins or transactions.
What to Do in Case of a Security Breach

If you notice unauthorized access to your account or any suspicious activity, please notify our support team immediately. We will take swift action.

7. How Long Information Is Retained

Jbbaji does not keep information longer than necessary. Retention periods depend on the type of information and legal requirements:

  • Account information: As long as the account remains active and 5 years after closure (for legal purposes).
  • Financial transaction records: Minimum 7 years (legal obligation).
  • Gaming data: 2 years after account closure.
  • Cookie data: At the end of the session or up to 1 year maximum.
  • Support Contact: 3 years after last contact.

8. Your Rights

As a jbbaji user, you have the following rights over your own information:

1
Right to Access Information

If you want to know what information we hold about you, you can make a request. A response is typically provided within 30 days.

2
Right to Rectification

You can request correction of inaccurate or incomplete information. You can also update it yourself in account settings.

3
Right to Deletion

Upon account closure, you can request deletion of remaining information subject to legal obligations.

4
Right to Restrict Processing

You can request to limit how your information is used for specific purposes.

5
Right to Data Portability

You can request to export your information in a standard format.

6
Right to Opt Out of Marketing Communications

You can unsubscribe from promotional emails or messages anytime.

To exercise these rights, contact our support. We will respond as quickly as possible.

9. Underage Users

Jbbaji's services are only for individuals aged 18 and above. We do not knowingly collect information from or allow registration of anyone under 18.

If a minor is suspected of using our platform, the account is immediately closed and related information is deleted.

If parents believe their child has registered on our platform, please contact us.

10. Policy Changes

Jbbaji may update this Privacy Policy from time to time. When changes occur:

  • The "Last Updated" date at the top of the page will be changed.
  • In case of significant changes, email or platform notifications will be sent.
  • Continued use of the platform after changes means acceptance of the new policy.

11. Contact

For any questions, requests, or complaints regarding privacy, contact our support team:

Privacy-related email
Responses typically within 48 hours

You can also reach us via live chat support 24/7. Our Bengali-speaking team is always ready.

Jbbaji Our Data Protection Commitment

We prioritize information security not just in words but in action.

256-bit SSL encryption

All data transfers are protected with bank-grade security. Your information cannot be intercepted in transit.

Your Information Is Not Sold

Jbbaji never sells your personal information. Your data stays with us.

Regular Security Audits

Independent third parties regularly test our security measures. Vulnerabilities are resolved as soon as they are found.

Minimal Data Collection

We collect only as much information as needed. We don't want unnecessary data.

Data Under Your Control

You can access, correct or delete your information anytime. You're in control.

Privacy Support

Get 24/7 support in Bengali for any data protection questions. No question is too small.

About privacy FAQ

Common Questions About Data Protection

No. jbbaji does not store payment card details directly. When you pay by card, the information goes straight to the payment gateway and only an encrypted token is kept in our system. Your full card number, CVV or PIN never reaches us.

Partially. Financial transaction records must be kept for 7 years for legal reasons. However, gaming history, preferences, and other personal information are deleted within the specified period after account closure.

No. Your gaming information remains completely confidential. We do not share your details with anyone — not even family or friends — unless required by law enforcement with a valid legal order.

You can update most information yourself by logging into Account Settings. To change your National ID number or date of birth, send a request to support with proof.

Keeping Your Information Safe jbbajiPlay at

Join millions of Bangladeshis today with maximum security, transparent policies and trusted payment systems.

Register About Us
বাংলা